December 5, 2016

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Winnipeg Free Press Comments Terms & Conditions

The Winnipeg Free Press allows readers to comment on most news articles, columns and blogs. This feature gives readers the chance to respond to our stories and engage in dialogue with others in the community about stories that matter to you.

Join the discussion of what is happening in our community, across the country and around the world. But before you do so, please review the rules and terms below. By submitting your comments, you agree to our terms and conditions and our privacy policy.

Frequently Asked Questions

How do I comment?

On any article, look for a link like this: Comments (0)

The number in the brackets is the number of comments so far. Click on that link to see the discussion. If the bracketed number is 0, then you can grab the top spot!

You must register and login before commenting. Links allowing you to do so are at the bottom of each article. After logging in, a Pluck Comment Form will appear at the bottom of every story that is accepting comments.

What are the rules for commenting? 

I tried to post a comment and I've seen the message "Please wait while we add your comment" for a long time.  What's going on?

Your comment is too long. Our comment system has a limit of around 1,500 characters per comment.  Comments longer than that cause the system interface to time out, and you'll see the message above endlessly.

If you see the "please wait" bar for more than a minute or so on an average web connection, something has gone wrong with your comment.   Refresh the page and try posting something shorter.

I submitted a comment and now it's "under review."  What does this mean?

Comments that are flagged in our system as spam are marked as "under review" in the system.

The flag can occur for several reasons, including an automatic trigger such as when a comment includes a link to a website, or a user trigger, such as other users reporting a comment as spam or giving it multiple thumbs down.

The placeholder "under review" text will appear until a moderator reviews the comment.  That could take a few minutes to a few hours, depending on the time of day and number of comments in the system.

I find a comment offensive. What should I do?

We encourage all readers to share their opinions and challenge the views of our writers and others by commenting on our stories. If you disagree with a comment, consider posting your own comment to share your perspective.

You can also share your opinion on comments by voting for or against them using the "thumbs up" and "thumbs down" icons on each comment.  Comments that have been "voted down" a particular number of times are flagged in our moderation queue for another look.

If you find a comment that is racist, abusive, offensive, or otherwise doesn't meet the standards outlined on this page, click on "Report abuse" next to the comment to alert our moderators to it. Moderators will review your report and the comment, and determine if it should stay or be removed.

Our third-party moderation company  handles all abuse reports and they are mandated to deal with reported comments within three hours, 24 hours a day, seven days a week.

If you reported a comment and it remains on the site after three hours, our moderators have determined it meets our guidelines.

Do not report comments you disagree with.  Report only comments that do not meet the standards outlined on this page.

My comment was removed. Why?

As per our Terms and Conditions, the Free Press reserves the right to edit or remove any comment at any time for any reason. 

If your comment included a web link, it might move to a pre-moderation queue to ensure it is not spam.

If you think your comment was removed in error, please remember that at least two people interpreted it as offensive: the reader who reported it, and the moderator who removed it. Try rewording your comment so your true meaning is more clear and submitting it again.

Why aren’t comments accepted on certain stories?

The Winnipeg Free Press can turn off the ability to comment on stories and articles at our discretion.

Comments are often turned off on stories involving children, active court cases, when publication bans are in effect, and in situations where a large number of offensive comments has been received.

Out of respect for the families of the deceased, we may turn comments off on stories about fatal accidents, homicides and missing persons.

I don't like a particular commenter. What can I do?

If you find a particular commenter's submissions offensive, disagreeable or just tiring, you can ignore the user.  Just find a comment from the person and click on their username. You'll be taken to their persona page.  Under their avatar, there is a link to "ignore" the user.

Once you've ignored a user their comments will appear as blocked to you when you are logged in. If the person private-messages you, their message will go to your "Ignored" folder.

Someone is private-messaging me and I don't like it. What can I do?

The Winnipeg Free Press does not moderate the content of private messages; they are private, as their name suggests; consider private messages as you would email.

If you feel you have been personally threatened or your safety is at risk based on the content of a private message, please contact police.

If you find a particular commenter's messages offensive, disagreeable or just tiring, you can ignore the user.  Just find a comment or message from the person and click on their username. You'll be taken to their persona page.  Under their avatar, there is a link to "ignore" the user.

Once you've ignored a user their comments will appear as blocked to you when you are logged in. If the person private-messages you, their message will go to your "Ignored" folder.

How do I add one of those little pictures?

You can add a user avatar, review your own comment history, connect with other social media, message other users, and interact with our forum in other ways via your Persona page.

To find your Persona page, click on your name in the comment box that appears at the top of the comments widget when you are logged in.

To add an avatar, click on Edit Profile. You can add a photo or graphic, or connect your Pluck persona to your Facebook, Twitter and/or Linked In profiles in which case the avatar or profile picture you are using there will be used on our site.

All submitted avatar photos will be pre-moderated, so it might take a while before your avatar appears next to your comment.

To change your avatar, follow the same process as above. Your new avatar, once moderated, will appear next to all your comments, including comments that previously showed your old avatar.

Winnipeg Free Press Comment Terms and Conditions

The following terms and conditions apply to commenting everywhere on our site. By participating you are agreeing to abide by them. A breach of these terms could result in immediate and permanent suspension from future participation.

 

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